Further Info for Workshops & Courses

General

Be sure to wear comfortable shoes for a city walk.

Bring a drink and a snack.

In summer, I recommend a hat, sunglasses and sunscreen.

In case of rain bring a raincoat and/or an umbrella and a cover for your camera.

In case of a storm (according to the KNMI), if possible, the workshop will be rescheduled. If not, it will be cancelled.

All workshops are to be booked and paid in advance. Please read this page so you are aware of refunds and date change conditions.

Be on time!

Group Workshops will leave on time. Please arrive to the meeting point at least 5 minutes before the starting time. If you arrive after the group had left, it will be considered as a non-show.

Private Workshops & Private Courses

Please arrive to the meeting point at least 5 minutes before the starting time.

If you are running late, please call my mobile immediately to let me know.

I will wait 20 minutes and then I will leave, and it will be considered as a non-show.

If you arrive late for your workshop/lesson, any time that has passed will be forfeited and the workshop/lesson will take place in the remaining time.

If you wish to extend beyond your scheduled time and I am free, add-on time is charged at a rate of €150.- per hour or a part of an hour.

 

Workshops Bookings

It is advisable to book your workshop about 2 weeks in advance to secure your spot or my availability. However, I understand that you are busy and that you may want to book a workshop at a shorter notice. Please drop me an email if you are short in time as I might still be able to fit you in as a last-minute booking.

 

Payment

All workshops are to be booked and paid in advance.

Once the date and time are confirmed an email with a credit card payment link will be sent to you.

If you have a Dutch bank account, you can pay via Internet banking or Tikkie app. Please indicate on your booking form.

 

The system I use for credit card payments uses https, which stands for Hyper Text Transfer Protocol Secure, which is the secure version of HTTP – the protocol over which data is sent between your browser and the website that you are connected to.

The ‘S’ at the end of https stands for ‘Secure’. This means all communications between your browser and the website are encrypted.

This means that your financial details are totally secure.

 

Once the payment is made the system will immediately send me a notice and I’ll email you a confirmation and meeting point address/further information.

 

Prices

All prices indicated on this website are expressed in Euros (€).

I accept credit card payment online using Mollie system which includes an automatic foreign currency conversion. The prices charged by Mollie may vary according to changes in the foreign exchange rates. I have no responsibility for the foreign exchange conversion used by Mollie.

Each payment by credit card will have a surcharge as follows;

European credit cards: € 0.25 + 1.8%

American Express, business cards and cards from outside of Europe: € 0.25 + 2.8%

Prices include all local taxes.

I am liable for the costs of my own transport to the workshop.

Prices do not include: food and beverages, bicycle rental, tripod rental, POI entry fee, transportation fees and anything else that is not specifically mentioned as included.

 

Rescheduling Policy

If you have made a booking and you would like to reschedule, you can check my availability via email. If I’m available for the requested time and date, you will get a rescheduling fee request. Once it is paid, a confirmation email will be sent to you. If I’m not available for the new requested date and time, it will be considered as a cancellation on your behalf.

Rescheduling fees are as follows;

2 weeks before – 50%

1 day to 13 days before – 80%

On the day – 100%

 

Cancellation and Refund Policy

If you have made a booking and you are not able to attend, you can request a refund of the workshop fee via email.

I am not responsible for any delivery or transaction fees paid by you at the time of purchase of the workshop. 

Any refunds will be processed back to the purchaser only and will be net of any transaction fees or taxes etc.

Cancellation fees are as follows;

2 weeks before – 50%

1 day to 13 days before – 80%

On the day / 20 minutes late / no show – 100%

 

I offer you a 100% refund guarantee if for any reason, I cannot conduct the workshop and therefore I cancel the workshop.

 

Transfer of Bookings

All bookings are fully transferable to another nominated party prior to the date of the workshop and only for the date of the booked workshop. All variations must be communicated in advance and in writing.

 

Safety

All workshops are held in public locations, roads, bicycle lanes, footpaths and interior and exterior of buildings.

While I will continuously endeavour to keep clients safe, clients agree to undertake any event at their own risk to themselves and their equipment.

 

Don’t Forget

Full charged camera battery and if you have a spare one, make sure that it’s full too and bring it along, (more important for the evening tour).

Make sure that you have plenty of space on your memory card/s.

 

Tripod Hire

For the evening tour, we will use a tripod, if you plan not to bring your own tripod, I have tripods available to hire for €9.- each for the night. The tripod will be hired to you in good working condition.  If clients break or lose my tripod or any parts of it, you agree to be liable pay an additional €90.-, to cover the repair/purchase of a new tripod.

 

Additional Fees

I am liable for the costs of my own transport to the workshop. However, if you choose to use any paid activity or services during the workshop (for example, if you purchase food and drink or take the tram or a taxi to the next location…) you are responsible to pay for your own use of any such activity or service. If I cannot continue the tour without making a similar payment, you are also responsible to pay on my behalf.

 

Weather

Over the last couple of years, I’ve discovered that if there is the slightest chance of rain according to the weather forecast, clients are deterred from coming on the workshop though rarely we experience heavy rain for long. It usually lasts 10 minutes, then stops or it drizzles… The weather in Amsterdam changes regularly so gray sky in the morning doesn’t always mean heavy rain later. And the weather report, especially the 5-day forecast, is wrong more often than not. There is no point in waiting for a workshop that will be scheduled on a day with a best weather forecast the weather is perfect and that there is a workshop is scheduled... because that will be the day you are at work!

International clients must take extra care when crossing roads. be careful of the bicycles!